PBCSD200 Device information not available in Precision Management Server

If RD Service prompts an error message as “Device information not available in Precision Management Server, please contact Device Vendor”,  Connect the biometric scanner to the system and access the URL (https://pbrdms.precisionbiometric.co.in/RDMS_Server_Prod/DeviceInfo.aspx) and provide the below information to activate the device

https://pbrdms.precisionbiometric.co.in/RDMS_Server_Prod/DeviceInfo.aspx

 

If you are not able to access the URL, share the device serial number to Precision Support team (check the Appendix C for Support Team contact details) to activate the device. Please note that the device registration in UIDAI Preproduction & Production server will take minimum 24hrs to activate.

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